👤Ops Generalist [Taxwire]
taxwire.com
Operations
USD 125k-175k / year + Equity
Posted on Jan 22, 2026
👤
Ops Generalist [Taxwire]
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tl;dr: We're hiring our first operations generalist to build and own the operational backbone of a high-growth startup → FinOps, RevOps, customer experience, and critical special projects that directly impact how fast we can scale. You’ll work closely with our CEO. If you crush it, clear path to head of Ops, Chief of Staff, or another key role in the business.
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Interested? - email careers@taxwire.com
At a glance
Job Title: Ops Generalist
Location: Remote-friendly but strong preference for IRL in NYC. Open to helping you move if you’re the right candidate.
Comp: $125-175k base + equity
(depending on experience and location)
Other: Company-covered benefits
About Taxwire
Taxwire is building the last global sales tax platform. We help companies understand tax exposure, automate compliance, and shield their business from risk across every jurisdiction, industry, and edge case.
Most companies rely on a mix of legacy software, manual processes, and expensive services to manage their tax burden. We rebuilt an enterprise-grade tax engine from zero, combining best-in-class automation with an AI-native managed services layer. We're not the "simple" solution. We're the solution that our customers trust to actually handle complexity.
We serve finance / accounting teams at SMBs and mid-market companies in tech, e-commerce, and manufacturing. Our customers and partners include controllers and VPs of finance at companies like Pulley, Italic, Middesk, Omni, Confluent Holdings, Graphite Financial, and hundreds more. Zero churn to date.
We’ve raised ~$13M from XYZ Ventures, Headline, Vinyl, Recall Capital, J Ventures, Nomo Ventures, Expansion Capital, Siqi Chen (Runway.com CEO), Michael Bock (Column Tax CTO), Joel Newbert (VP of Finance @ Decagon), Justin Mares (Founder @ Kettle & Fire, Perfect Keto, Truemed), Mike Rosengarten (OpenGov co-founder), Erik Torenberg (Village Global, On Deck, a16z), and many others.
The role
We're hiring our first dedicated Operations Generalist to own the connective tissue that keeps a high-growth company running → FinOps, RevOps, CX, and critical special projects. The mandate of this role is to give our CEO and broader company operations leverage.
You'll report directly to our CEO and work across every part of the business. This isn't a narrowly scoped role. You'll touch whatever needs to get done, build systems where none exist, and own outcomes that directly impact growth and efficiency.
If you crush it, there's a clear path to leading ops, finance, Chief of Staff, or another path in the business that excites you.
This will be one of the hardest jobs you’ve ever had and you shouldn’t take it if you’re not deeply and intrinsically motivated to win and grow.
Key responsibilities
Own finance operations: invoicing, collections, vendor management, expense reconciliation, oversea our accounting firm and monthly close process, etc.
Build and maintain revenue operations infrastructure: pipeline hygiene, forecasting support, deal tracking, CRM maintenance.
Support customer experience: handle escalations, identify process gaps, implement fixes that improve retention and NPS.
Drive special projects: whatever the business needs from new tool rollouts, process optimization, cross-functional initiatives, ad hoc research, etc.
Partner directly with the CEO on strategic initiatives and company-wide operations. If something becomes important and Andrew needs help in driving it forward, you make it happen.
Build scalable systems and document what works so we're not reinventing the wheel every quarter.
Things we’re looking for
Characteristics:
You're a finisher. You take ownership of messy problems, figure out the right answer, and ship solutions without waiting for permission.
You're comfortable with ambiguity. Startups don't have perfect processes. You don't need a manual. You write it.
You have good judgment. You know when to move fast, when to slow down, and when to escalate. You don't confuse motion with progress.
You're low-ego and high-trust. You'll work directly with the CEO, which means fast feedback loops, real influence, and zero time for posturing.
More traditional resume stuff:
3-5 years of professional experience, ideally with at least one role at a startup
Demonstrated ability to own end-to-end process across finance, operations, or revenue functions
Strong quantitative skills → comfortable in spreadsheets, building models, and working with financial data
Excellent communication skills → you can write a clean memo, run a tight meeting, and explain complex topics simply
Self-directed execution → you don't need heavy oversight to get things done right
Why work with us
You want to learn and achieve personal career growth on an extremely accelerated timeline.
You want to win, both for yourself and the teammates depending on you.
We have high standards and the work can be intense but generally our team is kind and we give a fuck about each other.
Our team is deeply credible and experienced within the industry we operate in.
We’re tackling a massive, complex, global problem in a big market with strong signs of product-market fit, lots of happy customers, and momentum across the broader business.
We’re well funded by respected institutional VCs and angels.
Strong equity, competitive salary, and full benefits.
Why you shouldn’t work with us
You don’t hold a high bar for excellence. You don’t play to win.
You want structure, hand-holding, or a well-defined playbook.
You are uncomfortable with direct feedback.
You’ve watched Whiplash and found it’s message too hardcore.
You prefer optimizing existing systems over building your own.
Early-stage ambiguity or fast iteration makes you uncomfortable.
Being responsible for outcomes scares you.
📩 How to apply
Email: careers@taxwire.com