🤝Founding Community & Partnerships Lead
Joyful Health
Sales & Business Development
Posted on Dec 5, 2025
Founding Community & Partnerships Lead
About Joyful Health
Building the financial operating system for healthcare, and bringing the joy back to healthcare by fixing the financial chaos behind it.
The healthcare payment system is a complex and inefficient maze - healthcare practices leave $125 billion in revenue uncollected each year, lost in the chaos of fragmented financial data, manual workflows, and opaque payer systems. This financial uncertainty leaves practices struggling to stay afloat, while valuable revenue slips through the cracks.
Joyful Health is building the AI-powered financial operating system for healthcare practices. Our mission is to bring the joy back to running a private practice by simplifying financial operations so providers can focus on patient care. We spent 10 months working as fractional CFOs for a dozen practices, doing this work side by side with providers as we developed our product.
We just closed a funding round led by world-class investors and angels including the founders of MongoDB & KAYAK.
We have an enormous opportunity in front of us. The broken healthcare payment ecosystem impacts practices of all sizes, and the opportunity to make a real difference is massive. If you’re passionate about empowering medical practices and excited to tackle one of the most important (& challenging!) problems in healthcare, we’d love to meet you. Apply here: Joyful Health CareersJoyful Health Careers​
The Role
Role Description
We’re looking for a Founding Community & Partnerships Lead to build and scale Joyful Health’s inbound engine through ecosystem development, events, conferences, and strategic partnerships. This is a senior, highly autonomous role for someone who loves building programs from scratch and thrives in externally-facing environments.
You will architect and run our ecosystem-led growth motion — designing high-impact events, workshops, and conferences; cultivating impactful partnerships with other vendors, RCM consultants, associations, and clinician communities; and ensuring that these touchpoints convert into warm, high-quality pipeline for our sales team.
This is not a traditional “marketing” role.
It’s a role for someone who builds trust at scale — someone who can create remarkable experiences, nurture relationships, elevate our presence across the industry, and operationalize the inbound motions that fuel our growth.
You’ll work closely with our CEO, sales team, and RCM experts, hosting events and programs that showcase Joyful’s credibility while ensuring excellent execution behind the scenes. If you love building ecosystems, own outcomes end-to-end, and are energized by creating structure where none exists, we’d love to meet you.
This role is full-time. We’re looking for someone who is NYC based for this role, and is open to coming to the office 3 days a week.
What you'll do…
Build a high-impact ecosystem around Joyful Health
Design and run the ecosystem that introduces practices and digital health orgs to Joyful through education, credibility, and relationships.
Turn one-off events, dinners, and partnerships into scalable, repeatable programs.
Own all Joyful-hosted events (virtual + in-person) end-to-end
Plan and host RCM bootcamps, workshops, AMAs, roundtables, and intimate dinners.
Ensure flawless logistics, memorable attendee experiences, and airtight follow-up.
Coordinate with our RCM team, who will serve as the subject matter experts and speakers.
Lead Joyful’s conference and industry presence
Manage logistics, booth presence (if any), coordination, and scheduling for our conferences.
Organize Joyful side-events like private dinners, breakfast roundtables, customer meetups, and partner activations.
Build and maintain a calendar of high-ROI conferences and evaluate where we should invest time and resources alongside our GTM team.
Develop and manage strategic partnerships
Build relationships with other vendors, RCM consultants, associations, and clinician communities.
Structure referral relationships and collaborative educational programs.
Create enablement materials for partners and coordinate joint sessions that drive credibility and pipeline.
Drive and build the operational backbone of inbound lead generation
Turn events, workshops, referrals, and partner programs into qualified inbound pipeline for our sales team.
Build scalable systems to track leads and ensure timely, high-quality follow-up.
Experiment with new inbound channels and codify what works.
Own lightweight CRM processes for inbound motions, including routing, reporting, and tracking.
Measure and analyze inbound performance across events, partnerships, and programs.
Develop frameworks and templates to scale our ecosystem programs as the team grows.
Collaborate cross-functionally
Partner with founders, RCM experts, and sales to create powerful educational experiences.
Work with marketing contractors or designers as needed to bring programs to life.
We’d love to hear from you if…
You’re passionate about Joyful Health’s mission — you care deeply about empowering healthcare practices, improving financial outcomes, and fixing what’s broken in healthcare.
You love being externally facing — you’re energized by building relationships, running events, and creating meaningful industry touchpoints.
You have 5–8+ years of relevant experience, ideally in:
Partnerships
Community or ecosystem development
Event-led GTM or program management
GTM or operations roles at early-stage startups
VC platform roles
Healthcare or healthtech (a strong plus)
You thrive in ambiguity and build structure from scratch — you create clarity, repeatability, and process where none exists.
You are exceptionally organized and operationally strong — you manage logistics with excellence, love project planning, and can run multiple programs simultaneously without dropping the ball.
You have a builder mentality — you iterate quickly, test new ideas, and turn what works into a system.
You work extremely well cross-functionally — you shine in roles that require coordinating between founders, sales, product, and SMEs.
You have excellent communication skills — warm, crisp, credible, and tailored to diverse stakeholders.
You’re energized by events — not just attending them, but designing and running them with precision and care.
Our Value Prop to You
At Joyful Health, we’re on a mission to fix one of the most broken systems in healthcare. Joining us means having the opportunity to make a direct, meaningful impact on the lives of clinicians and the financial health of their practices. Here’s what you can expect from working with us:
Meaningful Impact You’ll be tackling one of the most complex challenges in healthcare—helping practices thrive in a chaotic financial landscape. Your work will directly contribute to solving one of the most hair on fire problems for providers, ensuring that they can focus on what they do best: caring for patients.
Autonomy & Ownership As an early team member, you’ll have significant autonomy and the chance to shape our company from the ground up. You’ll have ownership over your work and the freedom to challenge the status quo in an environment that values initiative and creativity.
Growth & Learning We’re a small, ambitious team with big goals, which means you’ll be constantly learning and growing. You’ll take on new challenges, expand your skill set, and have direct access to experienced founders and advisors who are invested in your development. We also offer stipends for professional development courses & books (that we often will partake in together!) so we can all continuously grow.
Competitive Compensation & Equity We believe that our team is our most valuable asset. We offer competitive compensation packages, strong equity, and the opportunity to share in the success of Joyful Health. We want you to feel supported, both financially and professionally, as we grow together.
Be Your Best Self We provide the benefits you need to stay happy and healthy, including comprehensive healthcare benefits, unlimited PTO (with a minimum of 10 days off a year), and flexibility so you can take care of yourself. We also organize regular team off-sites and events to ensure that even as we tackle big problems we enjoy the journey.
If you’re passionate about empowering practices and excited to tackle one of the most important (& challenging!) problems in healthcare, we’d love to meet you. Please apply even if you don't meet 100% of the criteria. Nobody checks every box every time and we'd love to talk to you about how and why you can see yourself growing into this role. We're also very open to candidates with non-traditional experience. Apply here: Joyful Health CareersJoyful Health Careers​