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Joyful Health

Joyful Health

Posted on Aug 23, 2025
đŸ’«

Generalist

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Note: This is an ongoing job posting. We frequently hire exceptional generalists as we continue to scale.

About Joyful Health

Building the financial operating system for healthcare, and bringing the joy back to healthcare by fixing the financial chaos behind it.
The healthcare payment system is a complex and inefficient maze - healthcare practices leave $125 billion in revenue uncollected each year, lost in the chaos of fragmented financial data, manual workflows, and opaque payer systems. This financial uncertainty leaves practices struggling to stay afloat, while valuable revenue slips through the cracks.
Joyful Health is building the AI-powered financial operating system for healthcare practices. Our mission is to bring the joy back to running a private practice by simplifying financial operations so providers can focus on patient care. We spent 10 months working as fractional CFOs for a dozen practices, doing this work side by side with providers as we developed our product.
We just closed a funding round led by world-class investors and angels including the founders of MongoDB & KAYAK.
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We have an enormous opportunity in front of us. The broken healthcare payment ecosystem impacts practices of all sizes, and the opportunity to make a real difference is massive. If you’re passionate about empowering medical practices and excited to tackle one of the most important (& challenging!) problems in healthcare, we’d love to meet you. Apply by emailing hello@joyfulhealth.io with the subject line “Generalist,” and share (1) something you’ve set up from 0-1 before, and (2) why you think you’re a great fit for this role.

The Role

Role Description

We're looking for a Founding Generalist to help us build and scale new functions across Joyful Health. This isn't a typical role - you'll be the person we turn to when we need to stand up something new, whether that's a product function, partnership strategy, new market expansion, or whatever the business needs next.
As a Founding Generalist, you'll work directly with our leadership team to tackle our biggest, most undefined challenges. You should have a proven track record of building functions from scratch at early-stage startups and thrive in environments where the problems change faster than the org chart.
This role is perfect for someone who loves the 0-1 journey, gets energized by ambiguity, and has a "figure it out" mentality when faced with new challenges.
This role is full-time. We're looking for someone who is NYC based for this role, and is open to coming to the office 3 days a week.

What you'll do


Build new functions from 0-1: Own the creation and initial scaling of new business functions as needed - whether that's product management, partnership development, new market expansion, or other strategic initiatives
Lead cross-functional strategic projects: Take on the company's biggest, messiest problems that don't fit neatly into existing roles. You'll be the person who can work across teams to drive complex initiatives forward
Work directly with founders: Partner with leadership on high-priority strategic initiatives, new business opportunities, and key decisions that shape the company's direction
Problem-solve in ambiguous situations: Tackle undefined challenges where there's no playbook. You'll need to figure out the right approach, build the framework, and execute the solution
Scale what works: Once you've proven out a new function or initiative, help hire and transition ownership to dedicated team members, then move on to the next challenge
Drive key business outcomes: Whether it's launching new products, entering new markets, building strategic partnerships, or optimizing key business processes, you'll own meaningful results

We’d love to hear from you if


You're passionate about Joyful Health's mission – You want to solve real, pressing problems for healthcare providers and are excited by the challenge of building in this space
You have strong 0-1 startup experience –
5-7+ years of experience at high-growth startups, ideally at the earliest stages (pre-Series A/Series A)
Track record of building functions, processes, or initiatives from scratch
Experience wearing multiple hats and adapting quickly to changing priorities
You're a proven function builder – You've successfully stood up new functions like product management, business development, operations, marketing, or other key business areas
You thrive in ambiguity – You get energized by undefined problems and are comfortable figuring things out as you go. You don't need a detailed roadmap to be successful
You have a "figure it out" mentality – When faced with a new challenge, your first instinct is to dive in and find a way to make it work, even if you've never done it before
You're highly adaptable and entrepreneurial – You can quickly shift between different types of work, from strategic planning to hands-on execution, and you take ownership of outcomes
You're a strong collaborator and communicator – You can work effectively across teams, influence without authority, and clearly communicate progress and insights to stakeholders at all levels
You're comfortable with rapid growth and change – You maintain high standards of execution even as priorities shift and the organization evolves around you

Our Value Prop to You

At Joyful Health, we’re on a mission to fix one of the most broken systems in healthcare. Joining us means having the opportunity to make a direct, meaningful impact on the lives of clinicians and the financial health of their practices. Here’s what you can expect from working with us:
🚀 Meaningful Impact You’ll be tackling one of the most complex challenges in healthcare—helping practices thrive in a chaotic financial landscape. Your work will directly contribute to solving one of the most hair on fire problems for providers, ensuring that they can focus on what they do best: caring for patients.
🔑 Autonomy & Ownership As an early team member, you’ll have significant autonomy and the chance to shape our company from the ground up. You’ll have ownership over your work and the freedom to challenge the status quo in an environment that values initiative and creativity.
📈 Growth & Learning We’re a small, ambitious team with big goals, which means you’ll be constantly learning and growing. You’ll take on new challenges, expand your skill set, and have direct access to experienced founders and advisors who are invested in your development. We also offer stipends for professional development courses & books (that we often will partake in together!) so we can all continuously grow.
💰 Competitive Compensation & Equity We believe that our team is our most valuable asset. We offer competitive compensation packages, strong equity, and the opportunity to share in the success of Joyful Health. We want you to feel supported, both financially and professionally, as we grow together.
❀ Be Your Best Self We provide the benefits you need to stay happy and healthy, including comprehensive healthcare benefits, unlimited PTO (with a minimum of 10 days off a year), and flexibility so you can take care of yourself. We also organize regular team off-sites and events to ensure that even as we tackle big problems we enjoy the journey.
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If you’re passionate about empowering practices and excited to tackle one of the most important (& challenging!) problems in healthcare, we’d love to meet you. Please apply even if you don't meet 100% of the criteria. Nobody checks every box every time and we'd love to talk to you about how and why you can see yourself growing into this role. We're also very open to candidates with non-traditional experience. Apply by emailing hello@joyfulhealth.io with the subject line “Generalist,” and share (1) something you’ve set up from 0-1 before, and (2) why you think you’re a great fit for this role.