Lead the technical pre-sales process by defining and scoping customer engagements. Interest and experience in Kubernetes eco-system and deploying to private and public cloud environments. Act as a trusted adviser to guide customers through their adoption of Elotl products during an engagement. Be an advocate for the customer by capturing feature requests and product defects. Understand customer-specific use cases to build solutions that incorporate Elotl products. Define and delegate tasking for consultants and customer teammates. Help ensure the overall success of a customer engagement. Help maintain a community for documenting best practices for the adoption of Elotl products. Manage stressful situations with calm professionalism, empathy, and compassion. Actively engage with the Elotl community and related open source projects to foster adoption. Help evangelize Elotl products and services through speaking engagements (conferences, meetups, webinars) and content (blogs, articles).